realise
Creating an opportunity for achievement
The first stage of introducing an incentives scheme is to create the opportunity for achievement, be it for individual staff members, teams, partners or resellers. Achievement may be in many areas, including:
- Learning & knowledge
- Operational, process & quality performance
- Sales performance
- Behaviours, such as attendance & timekeeping
Different kinds of achievement
Some achievement will be for learning, designed to deliver targeted information in specific areas. Others may be for achieving performance improvements, such as better quality customer service levels, or operational goals such as call handling, compliance or sales performance. Lastly, achievement might be for improvements in personal behaviours such as attendance, reduced sickness and timekeeping.
Inspiring staff to engage with campaigns
Incentivise allows the creation of tangible and measurable incentive campaigns that inspire and motivate employees to be enthusiastic about achievement, and to fully engage with:
- Their goals
- How their performance will be measured
- How they will be rewarded
Transparency
Our unique approach allows managers to create targeted incentive campaigns within a structured framework, and to communicate effectively with staff or partners using a variety of on and offline tools. The campaign structure provides clear reporting of achievement and reward, providing transparency and tangible results.
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