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Expert opinion piece: Incentivisation - the perfect partner for commission?
A useful article from John Archibald, Director of Operations.
Incentivisation differs from commission in a number of important respects. In this article, John discusses how commission and incentivisation can work together to produce a highly effective way of improving sales performance. The article includes case scenarios, how incentivisation works, and what makes incentive schemes effective.
This article was published in the November issue of Sales Promotion magazine.
View the opinion piece as a web page or download the opinion piece as a PDF file [250 Kb].
Online calculator: Find out how much staff attrition is costing your organisation
Use our online staff attrition calculator to help you establish how much staff turnover is costing your organisation, and how much you could be saving through incentivisation.
The calculator includes the cost of staff turnover, recruitment and training as part of the overall cost of staff attrition. It also shows potential savings for every percentage reduction in staff turnover.
Use the staff attrition calculator (registration required).
Incentivise product information sheet
Downloadable product information sheet, providing product overview and unique features. Also includes Sky client case study.
Download the Incentivise product information sheet as a PDF file [441 Kb].
Incentivise benefits fact sheet
Downloadable fact sheet detailing the top line benefits of Incentivise.
Download the Incentivise benefits fact sheet as a PDF file [301 Kb].
Client case study: Sky
Sky is one of the world's leading digital entertainment providers and is the U.K.'s largest digital television platform. Contact centre staff play a vital role in the business and they are at the frontline of the company's image. Read the case study to see how our solution manages the incentivisation of over 9,000 contact centre staff, making improvements in areas such as:
- Staff attrition
- Productivity and motivation
- Employee performance
- Product knowledge
- New product launches
- Internal communications
- Culture, value and behaviours
View the Sky case study as a web page or download the Sky Case study as a PDF file [441 Kb].
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We regularly provide useful information, helpful tools, case studies and opinions via an Incentivise newsletter.
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